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CONFIDENTIAL – Media Stream AG 1 out of 5
Privacy Policy
Effective Date: 03/02/2025
Table of Contents
Introduction ................................................................................................................................ 1
1. Scope of the Policy ................................................................................................................ 1
2. Data We Collect ..................................................................................................................... 1
3. Legal Basis for Processing ..................................................................................................... 2
4. How We Use Your Data ......................................................................................................... 2
5. Data Sharing and Disclosure .................................................................................................. 3
6. Data Retention ....................................................................................................................... 3
7. Your Rights Under GDPR ...................................................................................................... 3
8. Data Security .......................................................................................................................... 4
9. Cross-Border Data Transfers .................................................................................................. 4
10. Children’s Privacy ................................................................................................................ 4
11. Changes to This Privacy Policy ........................................................................................... 4
12. Contact Information ............................................................................................................. 4
Introduction
Media Stream AG (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy
of individuals whose data we process (“User” or “you”). This Privacy Policy outlines how we
collect, use, disclose, and protect your personal information in accordance with the General
Data Protection Regulation (GDPR) and other applicable privacy laws. By using our services,
you agree to the terms of this Privacy Policy.
1. Scope of the Policy
This Privacy Policy applies to all personal data collected through our website, applications, and
services provided by Media Stream AG. It does not apply to third-party websites or services
that are not controlled by us.
2. Data We Collect
We may collect the following categories of personal data:
2.1. Information You Provide Directly:
• Name, email address, phone number, and company details when you contact us or
register for our services.
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• Payment information when making transactions.
2.2. Information Collected Automatically:
• IP address, browser type, operating system, and other technical information when you
access our website.
• Usage data, including the date and time of access, pages visited, and interactions with
our services.
2.3. Sensitive Data: We do not intentionally collect sensitive personal data unless explicitly
required by applicable regulatory frameworks and with your explicit consent.
3. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
• Consent: When you have provided explicit consent for specific processing activities.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To ensure the functionality and security of our services, provided
such interests are not overridden by your rights.
4. How We Use Your Data
Your personal data is used for the following purposes:
4.1. Service Delivery:
• To provide and maintain our services, including compliance monitoring and reporting
tools for gaming regulators.
• To facilitate user authentication and access control.
4.2. Communication:
• To respond to inquiries and provide support.
• To send important notices about updates, changes, or technical issues.
4.3. Legal Compliance:
• To meet legal obligations, such as anti-money laundering (AML) or regulatory
requirements.
• To cooperate with law enforcement or regulatory authorities when required.
4.4. Improvement of Services:
• To analyze usage patterns and enhance the functionality, performance, and security of
our services.
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5. Data Sharing and Disclosure
We may share your data with third parties under the following circumstances:
5.1. Service Providers:
• Third-party vendors who provide technical, operational, or support services on our
behalf, subject to confidentiality agreements and data processing agreements in line
with GDPR.
5.2. Legal Requirements:
• Governmental authorities, regulators, or law enforcement agencies when required by
law or to protect our legal rights.
5.3. Business Transactions:
• In the event of a merger, acquisition, or sale of assets, your personal data may be
transferred to the relevant third party, subject to confidentiality obligations.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this
Privacy Policy or as required by law. Retention periods are determined by the type of data and
our legal or contractual obligations.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
7.1. Access and Portability:
• Request access to the data we hold about you and obtain a copy in a machine-readable
format.
7.2. Correction and Deletion:
• Request correction of inaccurate data or deletion of your personal data, subject to legal
obligations.
7.3. Objection and Restriction:
• Object to certain processing activities or request restriction of data processing.
7.4. Withdraw Consent:
• Withdraw your consent for processing activities that rely on consent as the legal basis.
7.5. Lodge a Complaint:
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• File a complaint with your local data protection authority if you believe your rights
have been violated.
To exercise your rights, please contact us at [Insert Contact Email]. We may require
verification of your identity before processing your request.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data
against unauthorized access, loss, alteration, or destruction. These measures include:
• Encryption of sensitive data.
• Regular security audits and monitoring.
• Controlled access to systems and data.
Despite these measures, no system can guarantee absolute security. You are encouraged to take
precautions to protect your personal data.
9. Cross-Border Data Transfers
As a global company, we may transfer personal data to jurisdictions outside the European
Economic Area (EEA). Such transfers are conducted in compliance with GDPR and are subject
to appropriate safeguards, such as standard contractual clauses approved by the European
Commission.
10. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect
personal data from children. If we become aware that we have inadvertently collected such
data, we will take steps to delete it.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our
website with the updated “Effective Date.” Your continued use of our services constitutes
acceptance of the revised policy.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact
us at:
Media Stream AG
Industriering 41, 9491, Ruggell
contact@mediastream.ag
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You may also contact our Data Protection Officer (DPO) at dpo@mediastream.ag for GDPRrelated
inquiries.
Thank you for trusting Media Stream AG. We are committed to protecting your privacy while
delivering reliable and innovative services.
We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information with third-party service providers to help us operate, provide, improve, integrate, customize, support, and market our services.
